Use this guide to find answers to some of the most common questions asked to the Lovingly Signed team members.
Hong Kong gifts are delivered by NEXT DAY for English names and a couple of days for Chinese names. We can also deliver to hospital directly.
We offer a "FREESHIPPING" discount code on orders above 700 hkd. Below the delivery cost is 80 hkd.
We can. Just reach out to us on the chat.
Unfortunately we do not provide thread samples but once order is done we will keep you update with pictures during the delivery process.
We do provide photos of products prior to dispatch via Whatsapp.
All our personalised baby gifts are packaged in such a way that there are no price tags or receipts included in the gift package.
All order confirmations are sent by either email or Whatsapp, depending on which contact details you provided. Please double check your email or Whatsapp. If you still have not received confirmation, kindly email our customer service team at firstname.lastname@example.org
If you have included your email and phone number at checkout, you will receive an update when your order has been dispatched. Hong Kong orders are usually delivered on the next day.
If you subscribe to our newsletter on our homepage you will receive an email with a discount code applicable for your first purchase with Lovingly Signed.
Unfortunately no. Please make sure you use the promo code when making your first purchase. We will not offer a refund to customers who forgot to enter their promo code at checkout.